Privacy Policy

1. Overview

Montaas LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our dispatch services.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, email address
• Business information — MC/DOT numbers, operating authority, equipment details
• Financial information — payment details necessary to process dispatch fees
• Usage data — browser type, IP address, pages visited, and time spent on our website
• Communications — messages, inquiries, and correspondence you send us

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our dispatch services
• Communicate with you about loads, rates, and service updates
• Process payments and maintain billing records
• Comply with legal and regulatory obligations
• Respond to inquiries and support requests
• Send service-related notices (we do not send marketing emails without your consent)

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service providers — third parties who assist us in operating our business (e.g., payment processors), bound by confidentiality obligations
• Brokers and shippers — only the information necessary to book and coordinate loads on your behalf
• Legal requirements — when required by law, court order, or government authority

5. Data Retention

We retain your information for as long as necessary to provide services and fulfill legal obligations. Business records related to dispatched loads are generally retained for a minimum of 3 years in accordance with FMCSA recordkeeping requirements.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use basic cookies to improve your browsing experience (e.g., remembering your preferences). We do not use tracking cookies for advertising purposes. You can disable cookies through your browser settings without affecting your access to our site.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Opt out of any non-essential communications at any time

To exercise any of these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact

For questions or concerns about this Privacy Policy, please contact us: